Customer Service Rep | AMP Advance

Company: AMP Advance
Position: Customer Service Rep
Pay Rate: $65,000/year
Start Date: ASAP
Location: Remote (USA Only)

First name

Last name

Email

Phone

What city are you currently residing in?

Please upload your cover letter

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Please upload your resume

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You notice a teammate gave a client incorrect info about our funding timeline. What do you do?

Immediately flag it in the group chat and correct the teammate.

Quietly follow up with the customer yourself to clarify.

Notify your supervisor and let them handle it.

A business owner says they’re overwhelmed by all the loan options and want you to “just tell them what to pick.” What do you say?

I’ll ask you a few quick questions and recommend the option that fits your needs best.

It depends on your credit and revenue—we’ll need underwriting to decide.

Honestly, all of them could work. Let me email you the descriptions to review.

Performance Exercise Instructions Pt 1:

Go to Google.com
Search for term: "Unsecured Business Loans"
Look for AMP Advance in the organic search results.
What page number (1-8) does AMP Advance show in Google results? Enter the result below.
- Click the most relevant search result to the search term and go to the AMP Advance website.

Note: Please stay on page for next step.

Performance Exercise Instructions Pt 2:

What is the title of the 3rd paragraph?

Note: Please stay on page for next and final step.

Last step! Follow the instructions below:

Enter how many industries are listed on this page as a specialty AMP Advance serves?

Please click SUBMIT to complete your application.

Once your application has been completed, our team will review and reach out if there is a good fit.